One-line summary
We take the minimum data we need. We don't sell it. We don't share with advertisers.
1. What we collect
- Shop name + email — to create your account.
- Recovery code — randomly generated, stored hashed.
- Entries and closures — what you type (amount, category, note, date).
- Technical signals — IP, browser, aggregated device fingerprint, timestamps. Used to prevent abuse.
- Subscription / payment status — we never receive card details (these go directly to Moyasar).
2. Why
- Run the service.
- Send subscription / closure notifications you opt into.
- Prevent fake-account farming and attacks.
- Aggregate analytics for product improvement (no personal identifiers).
3. Sharing
We don't sell your data. We share with:
- Moyasar — payment processing, regulated by the Saudi Central Bank.
- Email provider — to send subscription receipts and monthly reports (Pro).
- Government authorities — only with a valid Saudi court order.
4. Retention
- Account data: as long as the account exists.
- After deletion: fully purged within 30 days (backups age out).
- Payment records: 5 years per ZATCA requirements.
5. Your rights (PDPL)
Under Saudi Arabia's Personal Data Protection Law:
- Access a full copy of your data.
- Correct mistakes.
- Delete your account and data.
- Withdraw consent or object to processing.
To exercise these: privacy@sandooqi.sa
6. Security
Encrypted at rest, HTTPS in transit. Passwords / recovery codes never appear in plain text in our logs.
7. Cookies & analytics
Strictly necessary cookies only — to keep you signed in. No advertising or third-party trackers.
If you accepted the privacy banner on first visit, we run analytics tools to understand how you use Sandooqi so we can improve it:
- Google Tag Manager — loads Google Analytics 4 (page views, most-used screens).
- Microsoft Clarity — aggregated session replay with password and sensitive-input masking.
- Cloudflare Web Analytics — cookie-free, no personal identifiers. Always on (it never identifies you).
All free tools. We never share your data with advertisers. You can withdraw consent anytime — the tools stop on this device immediately.
Changed your mind?
8. Children
Not directed to under-18s. We don't knowingly collect children's data.
9. Changes
Material changes notified by email 14 days before they take effect.
10. Contact
Data Protection Officer: privacy@sandooqi.sa